Red tape sucks

Well, I am no further along than before on this condo balcony issue. I haven't actually been able to speak to anyone, only leave multiple messages left and right. I called back the Paraplegic Association and got some more contacts. They actually look quite promising, but who knows. The sales rep. has put the condo I'm interested on hold, but it can't stay there forever. I am discouraged, but not done yet. They have chosen to mess with a social worker, unlucky them!!! En garde!!