Monday, December 11, 2006
Subhuman standards once again
I went to this play on the weekend with 2 friends. I had been to this theatre before with no problem. They have this contraption that they bring out that is like a little platform that they put on the aisle slope so you can wheel on it and make it even. The last time I went, they put this right beside the person I was sitting with. This weekend there were big problems with that. Apparently the fire marshall was enforcing strict regulations of wheelchairs not being put in the aisles. This is pretty standard in Canada. However, I was not told this when I made my reservations. And considering I was able to sit near my friend the last time, I assumed I would be able to do so again. Not the case. The platform had to be set up, not only against the wall on the other side of the aisle, but a few rows down as the entrance was right where the bought seats were. I voiced discontentment and the reply was immediately "we have no choice, there are regulations from the fire marshall we must follow". There was no apology, no voiced understanding of my frustrations. Most importantly, no clarification of this when I called to buy the tickets in the first place. They are talking about renovating the place to include taking out a row in the front for wheelchairs, but this would still not allow your companion to sit beside you, it would require them to sit behind you in the next row. Oh, and to top things off? Where is the accessible entrance to the theatre??? Yep, right next to the dumpster. Classy, eh? I am so sick and tired of less than adequate plans made to accomodate people with disabilities. I am so sick and tired of people spewing off excuses such as fire marshall regulations. Granted, I understand fire marshall regulations are real, but I do not for an instant believe that there is not a way to accomodate wheelchairs AND fire safety regulations. It can be done, it just takes some thought and work, people. God forbid. One of my friends I went with was actually more incensed than I was. I will, however, be writing a letter about this. Not impressed, folks. Not impressed.